This privacy policy relates to Unfold Technologies Private Limited (hereinafter “Unfold Technologies”, “we,” “us,” or “our”), describes how and why we might collect, store, and use ("process") your information when you use our Products, and Services, such as when you utilize our mobile application, Website, Solware IIoT Cloud Platform.
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you have any questions or concerns, please contact us at dp@unfoldtec.com. By using our Products, and Services you are accepting to the Privacy Policy as described in this document.
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us. You may share your personal information when you express an interest in obtaining information about us or our products and services, when you use our web and mobile applications and services, subscribe to our product, create user information, website cookies, use our help desk, and when you contact us.
While our cloud offerings are capable of hosting personal information, we do not collect or use the hosted data for our purposes, and we do not determine how such personal information is processed.
Personal Information Provided by You: The personal information we collect may include the following:
- Your name
- Address
- Phone number
- Job organization
- Job role
- Job department
- Email addresses
- Passwords
- Location data
Sensitive Information: We do not collect and process sensitive information.
Solware IIoT Cloud Platform Data: If you use our Solware IIoT Cloud Platform, As a Service provider the Solware cloud platform collects information as per the configuration you (“Customer”) make in Solware. The following information if you choose to provide us with access or permission:
- Server name/IP
- Server login credentials
- Device name
- Parameters name
- Time series values of the parameter
Push Notifications: We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt-out from receiving these types of communications, you may turn them off in your mobile device's settings.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our services, including:
To facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To protect our services. We may process your information as part of our efforts to keep our services safe and secure, including fraud monitoring and prevention.
To evaluate and improve our services, products, marketing, and your experience. We may process your information when we believe it is necessary to understand the effectiveness of our promotional campaigns.
To evaluate and improve our services, products, marketing, and your experience. We may process your information when we believe it is necessary to understand the effectiveness of our promotional campaigns.
To identify usage trends, We may process information about how you use our services to better understand how they are being used so we can improve them.
We may use the statistical data derived from the operation of the Solware Service. In no event, the statistical and aggregated data that we collect include any personally identifiable information or company identifiable and owned information.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We don’t sell your personal information. We may need to share your personal information in the following situation.
Business Transfers: We may share or transfer your information in connection with, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, sending information via the Internet is not always secure. While we do our best to protect your personal information, we cannot always guarantee the security of data sent to our website. In this regard, please note that you send us personal information at your own risk. We will nonetheless use strict procedures and security features to try to prevent unauthorized access. You should only access the services within a secure environment.
6. DO WE COLLECT INFORMATION FROM MINORS?
We do not collect data from or market our product and services to children under 18 years of age.
7. WHAT ARE YOUR PRIVACY RIGHTS?
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS POLICY?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you have questions or comments about your privacy rights, you may email us at dp@unfoldtec.com
8. DO WE MAKE UPDATES TO THIS POLICY?
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of this privacy policy. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at dp@unfoldtec.com
10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, you may have to fill out and submit a data subject access request.